Refund policy

We answer for the work, not for growth: what the assistants answer is up to them, and we say so before you pay.

If we don't deliver the review on time — 3 working days after the questions are agreed — we refund in full.
If the review has a mistake of ours, we redo it free.
More sales and a place in the assistants' answers are not something we can give, and we don't refund for them. Whether the answers changed, the two follow-up measurements show, on day 30 and day 45 after the fixes go live.

To ask for a refund or a redo, write to hello@galuro.com and say what happened.

For a pilot and ongoing support the refund terms are agreed in writing with their scope, before they start.

This page describes our work with companies in Russia: the specific terms — scope, timing, cost and the order of payment — are set down in writing before the work starts.